Privacy Policy

Effective Date: July 2, 2025

1. Information We Collect

When you use TrackBiteX (the “App”), we may collect the following types of information:

  • Personal Information: Email address, username, and any information you provide when creating an account.
  • Health Data: With your explicit permission, we collect data from Apple Health, such as steps, workouts, and weight.
  • User-Generated Content: Photos of food, barcode scans, and water/meal logs that you upload.
  • Device Information: Device model, OS version, app version, crash logs, and usage analytics.

2. How We Use Your Information

We use your information to:

  • Deliver core App features and personalize your experience
  • Respond to customer support inquiries
  • Monitor and improve App performance and functionality
  • Send important service-related notifications

3. Health Data and User Consent

Health data from Apple Health is only accessed with your explicit consent and used solely to enhance your experience within the App. You can revoke access at any time via iOS settings.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Third-party service providers who assist in hosting, analytics, or customer support (under confidentiality agreements)
  • Authorities if required to comply with a legal obligation

5. Cookies and Tracking Technologies

We use cookies and similar technologies to remember preferences, improve performance, and enhance security. These are primarily used on our website. You may disable cookies in your browser settings.

6. Data Security

We use industry-standard safeguards, including encryption in transit and at rest, to protect your information. However, no system can be guaranteed 100% secure.

7. Third-Party Services

Our App may include integrations with third-party analytics or hosting services. These providers have their own privacy policies, which we encourage you to review.

8. User Reports and Moderation

The App allows users to report inappropriate, offensive, or abusive content and block other users from interacting with them. When a report is submitted, our moderation team reviews the flagged content to determine whether it violates our guidelines.

We reserve the right to take action on content or user behavior that breaches our policies, including warning, temporary suspension, or permanent account termination for repeat or severe violations.

9. Data Retention and Deletion

You may request to delete your account and all associated data at any time through the App or by contacting us. We will permanently delete your personal data unless legally required to retain it.

10. Children’s Privacy

TrackBiteX is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. If significant changes are made, we will notify users within the App or via email. Continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy or your data, contact us at [email protected].