Contact Us

We're here to help! Get in touch with our support team for any questions about TrackBiteX.

Get Support

Whether you need technical assistance, have feature requests, or want to report a bug, we're ready to assist you.

What to Include

To help us assist you faster, please include:

• Your device model and iOS version
• TrackBiteX app version (found in Settings > About)
• Detailed description of the issue or question
• Screenshots if reporting a visual bug
• Steps to reproduce the problem (if applicable)

Frequently Asked Questions

Before reaching out, you might find quick answers to common questions:

• Syncing Issues: Check that HealthKit permissions are enabled in iOS Settings
• Missing Data: Ensure you're logged into the same Apple ID across devices
• Photo Recognition: Take photos in good lighting for best AI accuracy
• Meal Plans: Plans update automatically when you change dietary preferences

Business Hours

Our support team operates Monday through Friday, 9:00 AM - 6:00 PM PST. While we strive to respond to all inquiries promptly, please allow extra time during weekends and holidays.

Feature Requests

Have an idea to make TrackBiteX even better? We love hearing from our users! Send your suggestions to [email protected] and help shape the future of our app.